AI receptionist for veterinary clinics
Every call answered. No patient lost to voicemail.
When your front desk is busy, at lunch, or closed for the night, Vaid picks up in your clinic's name, captures every appointment request with the details your team needs, and sends urgent calls straight to your staff.
Live in 10 business days · Works with your current scheduling software · 30-day money-back guarantee
Thanks for calling Evergreen Paws, this is Maya. How can I help you and your pet today?
My dog Bailey has been limping since this afternoon. Can she be seen tomorrow?
I'm sorry Bailey's hurting. Does tomorrow morning or afternoon work better? I'll send this to the team and they'll call you first thing to confirm.
Hear it yourself: call (253) 354-8204
A missed call is usually a missed patient.
Pet owners who reach voicemail rarely leave one. They call the next clinic on Google. Your team can't answer every line while checking in patients, and nobody is there at 8 PM.
Busy front desk
Phones ring while staff check in a patient or handle a payment. Overflow calls get answered instead of bouncing.
Lunch and after hours
Evenings and weekends are when owners notice something's wrong. Their requests are waiting for your team when you open.
Real emergencies
Toxin ingestion, trouble breathing, trauma: it transfers to your team, or points owners to your ER partner after hours.
How it works
Tell us about your clinic
A short form: hours, services, the animals you see, your emergency rules, and the questions owners ask most.
We build and test it
Your receptionist learns your clinic, sends requests wherever your team wants them, and gets tested on dozens of real-world calls before launch.
Forward your calls
Keep your number. Unanswered or after-hours calls forward to Vaid. Nothing changes for your clients.
What Vaid does
Answers 24/7 in your clinic's name
Natural, warm voice. Patient with callers who need a moment to think.
Captures every appointment request
Owner, pet, reason, and preferred times, sent to your team in seconds. Book it in the software you already use.
Transfers urgent calls
Emergencies and "I need a person" go to your team right away.
Texts you a summary of every call
Who called, which pet, why, and how urgent it is.
Never gives medical advice
It gets the visit requested and leaves diagnosis to your veterinarians.
Monitored and updated monthly
We review calls and update hours, services, and prices whenever you need.
Simple pricing. Less than a part-time hire.
Both plans include a one-time $1,500 setup, half to start and half at launch. No contracts. If it doesn't capture appointment requests for you in the first 30 days, we refund your first month.
- Up to 500 call minutes a month
- Appointment requests, call transfer, call summaries
- Live in 10 business days
- Monthly call review and updates
- Up to 1,200 call minutes a month
- Everything in Standard
- Priority updates when your hours or services change
- Monthly call report: calls answered, requests captured, transfers
Extra minutes on either plan are $0.25 each. Multiple locations? We'll quote a custom plan.
Questions clinics ask
Do we have to change our phone number?
No. Your phone system forwards calls you don't pick up, or calls after hours. Your team still answers first when they can.
Does it work with our scheduling software?
Yes, without any integration. Vaid sends each appointment request to your team by text or email, and you book it in AVImark, Cornerstone, ezyVet, or whatever you already use. Direct booking is available for some setups.
Will owners know it's AI?
If asked, it says it's the clinic's virtual assistant and offers to take their request or reach your team. Most callers just want to get their pet seen.
What about emergencies?
You decide what counts as urgent. During hours it transfers to your team. After hours it gives your ER partner's name and number.
Can we cancel?
Yes. The monthly service is month to month with no long-term contract.
Hear it answer your clinic's phone.
Book 15 minutes and hear a receptionist set up with your clinic's details, live on the call. Or call the demo line right now.